All of the source code for the entire Firezone product is available at our GitHub repository, and you're free to self-host Firezone for your organization without restriction. However, we don't offer documentation or support for self-hosting Firezone at this time.
No. As long they're set up to access different resources, you can run Firezone alongside your existing remote access solutions, and switch over whenever you're ready. There's no need for any downtime or unnecessary disruptions.
Yes. The Starter plan is free to use without limitation. No credit card is required to get started. The Enterprise plan includes a free pilot period to evaluate whether Firezone is a good fit for your organization. Contact sales to request a demo.
Yes.
For the Team plan, you can add or remove seats at any time. When adding seats, you'll be charged a prorated amount for the remainder of the billing cycle. When removing seats, the change will take effect at the end of the billing cycle.
For the Enterprise plan, contact your account manager to request a seat increase. You'll then be billed for the prorated amount for the remainder of the billing cycle.
Changes are effective immediately. You will be charged a prorated increase that reflects the additional seat count for the remainder of the billing cycle.
For example, if you are on a yearly Team plan and at month 6 you add 5 seats, the prorated charge is 5 * 50 * 0.5 = $125 and is billed when you make the change.
Seat decreases are applied only at the end of your current billing cycle (monthly or yearly). If you remove 5 seats, those seats remain paid through the end of the cycle and can be reassigned to other users.
We do not process refunds for seat-count decreases. Instead, the removed seats function as account credit until your billing cycle renews.
Network traffic is always end-to-end encrypted, and by default, routes directly to Gateways running on your infrastructure. In rare circumstances, encrypted traffic can pass through our global relay network if a direct connection cannot be established. Firezone can never decrypt the contents of your traffic.
For Starter and Team plans, you can downgrade by going to your Account settings in your Firezone admin portal. For Enterprise plans, contact your account manager for subscription updates. Ifyou'd like to completely delete your account, contact support.
The Team plan is billed monthly on the same day you start service until canceled. Enterprise plans are billed annually.
The annual discount is already included in the yearly Team price. To use annual billing, select annual when upgrading to Team in your Firezone admin portal.
The Starter plan is free and does not require a credit card to get started. Team and Enterprise plans can be paid via credit card, ACH, or wire transfer.
Yes. Not-for-profit organizations and educational institutions are eligible for a 50% discount. Contact sales to request the discount.
